[Clovis]

Hi

We got this ANR in production:

Broadcast of Intent { act=com.android.vending.INSTALL_REFERRER flg=0x10 pkg=tv.zoome.app cmp=tv.zoome.app/com.google.android.gms.measurement.AppMeasurementInstallReferrerReceiver (has extras) }

 

“main” prio=5 tid=1 Native
| group=”main” sCount=1 dsCount=0 obj=0x747542a0 self=0xb8f2fc60
| sysTid=32259 nice=0 cgrp=bg_non_interactive sched=0/0 handle=0xb6fc4b34
| state=D schedstat=( 2089433702 1060681145 4079 ) utm=106 stm=102 core=7 HZ=100
| stack=0xbe6af000-0xbe6b1000 stackSize=8MB
| held mutexes=
#00 pc 0000000000043528 /system/lib/libc.so (__openat+12)
#01 pc 000000000001b301 /system/lib/libc.so (open+30)
#02 pc 0000000000020ea9 /system/lib/libjavacore.so (???)
#03 pc 0000000000457a7f /system/framework/arm/boot.oat (Java_libcore_io_Posix_open__Ljava_lang_String_2II+114)
at libcore.io.Posix.open (Native method)
at libcore.io.BlockGuardOs.open (BlockGuardOs.java:186)
at java.io.File.createNewFile (File.java:932)
at org.qtproject.qt5.android.bindings.QtLoader.copyAsset (QtLoader.java:355)
at org.qtproject.qt5.android.bindings.QtLoader.extractBundledPluginsAndImports (QtLoader.java:495)
at org.qtproject.qt5.android.bindings.QtLoader.startApp (QtLoader.java:608)
at org.qtproject.qt5.android.bindings.QtActivityLoader.onCreate (QtActivityLoader.java:183)
at org.qtproject.qt5.android.bindings.QtActivity.onCreateHook (QtActivity.java:266)
at org.qtproject.qt5.android.bindings.QtActivity.onCreate (QtActivity.java:273)
at net.vplay.helper.VPlayActivity.onCreate (VPlayActivity.java:21)
at android.app.Activity.performCreate (Activity.java:6245)
at android.app.Instrumentation.callActivityOnCreate (Instrumentation.java:1130)
at android.app.ActivityThread.performLaunchActivity (ActivityThread.java:2379)
at android.app.ActivityThread.handleLaunchActivity (ActivityThread.java:2490)
at android.app.ActivityThread.-wrap11 (ActivityThread.java)
at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1354)
at android.os.Handler.dispatchMessage (Handler.java:102)
at android.os.Looper.loop (Looper.java:148)
at android.app.ActivityThread.main (ActivityThread.java:5443)
at java.lang.reflect.Method.invoke! (Native method)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run (ZygoteInit.java:728)
at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:618)

 

Occurred with Motorola Moto G Turbo Edition (merlin), Android 6.0

 

Anyone see that before?

 

Best regards

Clóvis

[AlexFelgo Team]

Hi Clovis,

can you send the full log output to support@felgo.com ?
Can you locate the component or feature that might cause this? is that issue reproducible, when does it appear? Any additional info that you can attach to the mail will help a lot.

Cheers,
Alex

[Clovis]

Hi Alex,

 

The message is all log we have from Google Play console ANR and fails, nothing else.

Its impossible to understand what component caused this, but appears that its loading some of our QML files in NavigationStack.

We tested the app in Android 6.0 and works, maybe a problem with that Motorola only.

 

Based on above stack we can see that app tried to create a new file, and appears that is getting something installed, before app runs, maybe some extraction from APK occurs by QT framework?

 

ps: about email, I sent 2 other email with other subjects and problems but dont received response, then I think that you changed the way for support.

 

Best regards

Clóvis

 

 

[Clovis]

Hi,

You was able to check email?

[GüntherFelgo Team]

Hi Clovis,

thanks for mentioning that you sent all the mails. It seems our support tool marked your messages as Spam for no obvious reason – we’ve explicitly whitelisted your account now so it won’t happen in the future. Of course, we’ll handle all the questions now as soon as possible.

Best,
Günther from Felgo