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OverviewFelgo Plugins Support › HockeyApp Android problem: Crash report not uploaded

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  • #20091

    Furkan

    Hi there.

    I am building an Android app starting from the Plugin App template provided by the Felgo. I created my license that includes HockeyApp plugin (by an Indie license)

    I signed in to HockeyApp web site. Created necessary version of my app. Application’s package name is correct. Version code is correct (=”1″).

    I got HockeyApp’s provided AppId and saved it to Constants.qml file just right to “hockeyAppAndroidAppid” key. (hockeyAppAndroidAppid: “…..”)

    Built my release and signed the app.

    Uploaded the signed apk to HockeyApp.

    I made sure apk is uninstalled in my phone.

    I both tried deploying the release/signed apk from QtCreator to my Android phone, as well as installing it by downloading from HockeyApp site.

    I forcefully crash my Android app. I reopen the crashed program. However, there is no crash report uploaded.

    My Felgo SDK is latest as of today.

    Need your help.

    Best.

    #20190

    Alex
    Felgo Team

    Hi,

    Can you let us know how you crashed your app?

    Thanks,

    Alex from Felgo

    #20191

    Furkan

    I used “hockeyApp.forceCrash()” as illustrated in HockeyAppPage.qml example file.

    #20195

    Günther
    Felgo Team

    Unless HockeyApp::disableCrashManager is set to true, the plugin should send crash reports to hockey app.

    Which exact devices / os versions did you test the plugin with?

    Please also send a minimum example project with your HockeyApp integration code to support@felgo.com for further investigation.

    Best,
    Günther

    #20199

    Günther
    Felgo Team

    Hi Furkan,

    we’ve done some research and found the following information: The Doc states that only “Android SDK” crashes are collected by HockeyApp on Android, so Java crashes, but no native crashes. For native crash reporting, which covers NDK/C++ crashes, there’s an own early-access library: https://support.hockeyapp.net/kb/client-integration-android/hockeyapp-for-android-ndk-early-access

    As the used forceCrash method of the plugin is a native crash, it does not show up for HockeyApp on Android. An integration of the ndk-hockeyapp library would be possible for us by extending the hockey-app plugin.

    Best,
    Günther

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