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OverviewFelgo 3 Support (Qt 5) › order not accepted but still charge money in card

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  • #22273

    Duong Minh Tam


    i dont know why my order has been reject but my card already payout the money . i checked with my bank they said the money already payout for FSPRG.COM that mean my order was paid but i received note from main page said ” Order not accepted . we reget that your payment or order could not be accepted …… to help you complete this order . please contact us for assistance.” So i send massage to assistance by that page and try mail to support@felgo.com¬†too but not have response until now ( over 24h ) . i really need help to complete this order because my money was paid for this order . hope somebody can help me this case.

    Thanks and look forward answer from Felgo.


    Felgo Team


    Thanks for your message, we already followed up via email, please check your inbox.


    Alex from Felgo

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