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OverviewFelgo 2 Support (Qt 5) › order not accepted but still charge money in card

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  • #22273

    Duong Minh Tam

    hi,

    i dont know why my order has been reject but my card already payout the money . i checked with my bank they said the money already payout for FSPRG.COM that mean my order was paid but i received note from main page said ” Order not accepted . we reget that your payment or order could not be accepted …… to help you complete this order . please contact us for assistance.” So i send massage to assistance by that page and try mail to support@felgo.com¬†too but not have response until now ( over 24h ) . i really need help to complete this order because my money was paid for this order . hope somebody can help me this case.

    Thanks and look forward answer from Felgo.

    #22274

    Alex
    Felgo Team

    Hi,

    Thanks for your message, we already followed up via email, please check your inbox.

    Best,

    Alex from Felgo

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