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OverviewFelgo 2 Support (Qt 5) › problem to connect Felgo Live with android device

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  • #21720

    jrrobles79

    Hello Im having problems with an android device that our client give us to test his app, I can’t establish a connection between  Felgo Live(device) and Felgo Server(computer). If I try with other devices, it works normally(IOS and Android), but with this particular device Im having problems.

    I don’t think is a not a network problem, because the device is asking for permissions on Felso Server, but when I click ‘Accept’ the device’s felgo shows ‘Could not connect’, I  have already check all the cases on the troubleshoot page and can’t find anything wrong, this is the device:

     

    Android Eternity G 25

    Android 8.1.0

    last update: 5 de sep 2018 (there is no new updates for this version according to the device)

    Felgo Live (on device): 3.2.0

     

    on my computer:

    QT Creator: 4.8.2 (based on Qt 5.12.1)

    Felgo Server : 3.2.0

     

     

     

    #21723

    jrrobles79

    I don’t know how to close this issue, this was an error on the network and the device.

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