we apologize for the high delay in responses last week. Many of our team were indeed participating on Qt World Summit, so our support ended up running on minimum force.
As you may know, we handle most commercial customer support via mail and do not end up in the forums.
Also many free users tend to reach out to us via mail. While we usually forward them to post their questions in the forums, so we get a bigger public base of question and answers, often the answers are also given directly per mail. We welcome any effort of you guys to participate in the forums, because many times it is again Felgo staff answering the forum questions, which often would easily be answered by fellow more experienced community members. We are always trying to find a good balance between direct private support channels, moderating and supporting public channels (forum and slack) and just leaving public channels for the community to organize themselves, but this is an ongoing process and we are not quite yet where we want to end up. Any help from the community is greatly appreciated 🙂
Anyway, we are here for you, and apologies for the super busy last week.