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OverviewFelgo Installation › unable to login on qt but able to login websites

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #16041

    Felgo User

    I can’t login qt after installation.
    The error message is “Internal Error! Please contact support!”.

    Thank you!

    #16046

    Lorenz

    Hi,

    We just sent you an e-mail with detailed instructions.

    Best,

    Lorenz

    #16090

    Behrooz
    #16092

    Lorenz

    Hi Behrooz,

    Please send us a separate support request via e-mail.

    Is it possible that you registered with two different E-Mail adresses?

    All the best,

    Lorenz

    #16093

    Behrooz

    thanks i’m  going to log in with  other email

    #16096

    Lorenz

    Hi,

    Please let me know if that worked or you need any further assistance.

    Cheers,

    Lorenz

    #16100

    Felgo User

    I also find this problem. Now how can I sand a email for this problem?

    #16101

    Behrooz

    Lorenz said:

    Hi,

    Please let me know if that worked or you need any further assistance.

    Cheers,

    Lorenz

    with second email it’s working

    #16105

    Felgo User

    hi! i tried by two email. but can’t log in after qt isntallation.The error message is “Internal Error! Please contact support!”.

    i need further assistence quickly

    #16112

    Alex
    Felgo Team

    Hi,

    We currently don’t see any failed attempts on our backend, can you make sure that our IDE can access the Internet (not blocked by a firewall on your system)? After that, can you please try another login and let us know the exact date and time when you tried logging in so that we can have another look in our logs?

    Thanks,

    Alex from Felgo

    #16121

    Felgo User

    This is also happening to me.  I can login to the site just fine, but when I launch Qt Creator, it says “Internal Error! Please contact support!”

    Not exactly the greatest first impression…

    #16130

    Lorenz
    #16143

    Kool

    Unfortunately I’m suffering from this problem, too. I’ve tried to log in many times at around 10:20a.m – 10:40a.m (BST), 22/04/2017.

    QtCreator is allowed through the firewall, but I see the same error as the others above: “Internal Error! Please contact support!”. I’ve tried two email addresses and reinstalling the VPlay SDK.

    Any help would be appreciated.

    #16147

    Günther
    Felgo Team

    Hi Kool,

    I followed up with you in to the email you sent to our support!

    Cheers,
    GT

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